SUPPORT

GET HELP WITHOUT LOSING CONTROL OF YOUR DATA.

Use in-app support for account-specific issues or the public contact form when you cannot sign in.

Existing customer

Sign in and use the Locksmithy support area. Support Mode is read-only by default and any temporary write elevation is time-limited and MFA-protected.

SIGN IN

Tier 5 pricing

Need more than 5,000 carrier SMS units per month or a negotiated commercial arrangement? Ask for Tier 5 custom pricing.

CONTACT SUPPORT

Cannot sign in

Use the public Contact page and choose Support or Billing. Do not include customer secrets, passwords, access tokens or card numbers.

CONTACT PAGE
SUPPORT ACCESS

Support Mode is deliberate.

Site Owner support access must be explicitly started for a company, records the reason, defaults to read-only, and expires. Changes require a separate temporary write elevation after recent MFA verification.